How Brightstone Home Advisors collects, uses, and shares the information homeowners give us — online, over the phone, and by text. Last updated August 9, 2026.
This Privacy Policy applies to Brightstone Home Advisors ("Brightstone," "we," "us"), a home renovation company located at 906 S Priest Dr #107, Tempe, AZ 85281, and to brightstoneha.com (the "Site"). It describes the information we collect from homeowners and site visitors, how we use it, and who we share it with.
We collect information in the following ways:
We use the information we collect to provide estimates and project services, communicate with you about your project, respond to inquiries, improve our Site and services, and, where you've opted in, to send you or arrange for our marketing partners to send you offers and promotions that may interest you.
If you opt in to receive text messages from us, message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP to any message, and get help by replying HELP. Consent to receive text messages is not a condition of purchasing any goods or services.
If you opt in to our marketing text program, your mobile number and related opt-in information may be shared with third-party marketing affiliates and partners for their own marketing and promotional purposes, as described in Section 6 below. Our general (non-marketing) account texts — appointment reminders and project updates — are not shared with third parties for their own marketing purposes.
We use cookies and similar technologies to operate the Site, remember preferences, and understand how visitors use our pages. You can control cookies through your browser settings; disabling them may limit some Site features.
Unlike some companies in our industry, we're direct about this: we may rent, sell, or share the personal information you provide — including contact information collected through our forms and, where you've opted in, SMS opt-in data — with third parties and marketing affiliates for their own marketing, advertising, and promotional purposes. We may also share information with:
You can decline marketing sharing at any time. See Section 8 for your choices, and Section 9 if you are a California resident.
We retain personal information for as long as needed to provide our services, comply with legal and tax obligations, resolve disputes, and enforce our agreements, after which it is deleted or anonymized.
You have choices about the information you share with us:
Because Brightstone is based in California, California residents have additional rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act (CCPA/CPRA), including the right to know what personal information we've collected, sold, or shared about you; the right to delete it; the right to correct inaccurate information; and the right to opt out of the sale or sharing of your personal information, which you can exercise using the "Do Not Sell or Share My Personal Information" option in Section 8. We do not sell or share the personal information of individuals we know to be under 16 without opt-in consent. We will not discriminate against you for exercising any of these rights.
Our Site and services are directed at adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, contact us at help@brightstoneha.com and we will delete it.
We use reasonable administrative and technical safeguards designed to protect the information we collect. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security of information you share with us online.
The Site may link to third-party websites, such as review platforms or social media pages, that we do not control. This Policy does not apply to those sites, and we encourage you to review their privacy practices separately.
We may update this Policy from time to time. Material changes will be reflected by an updated "Last updated" date at the top of this page.
Questions about this Policy or your data? Contact us at help@brightstoneha.com, call 480-573-7839, or write to Brightstone Home Advisors, 906 S Priest Dr #107, Tempe, AZ 85281.